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Bridging the gap between loads and drivers!

Privacy Policy

Information We Collect

We collect information that you provide directly to us through our dispatching platform, including when you sign up for an account, request a carrier packet, or communicate with our support team.

  • Contact information (name, email, phone number)
  • Business details (MC number, USDOT, authority information)
  • Equipment types and preferences
  • Payment and financial information for rate processing

How We Use Your Information

The information we collect is used primarily to facilitate freight dispatching services, optimize your routes, and ensure successful broker negotiations.

  • Facilitating load booking and rate negotiations
  • Managing carrier packets and compliance documentation
  • Providing 24/7 dispatch support and route tracking
  • Sending administrative updates and service-related notifications

Data Sharing

We do not sell your personal data. We only share information with third parties when necessary to complete your requested services.

  • Brokers and shippers for load verification
  • Facilitating insurance and compliance checks
  • Legal authorities if required by law or to protect our rights

Data Security

We implement industry-standard administrative, technical, and physical security measures designed to safeguard your information from unauthorized access, disclosure, or destruction.

  • Encrypted data transmission and storage
  • Regular security audits and internal monitoring
  • Restricted access controls for sensitive carrier data

Your Choices & Rights

As a partner with Gap Freight Logistics, you have certain rights regarding the personal information we maintain about you.

  • Access and review your personal data
  • Request corrections to inaccurate or incomplete records
  • Request deletion or limited processing of your data
  • opt-out of non-essential marketing communications

Contact Information

If you have any questions or concerns about our Privacy Policy or data practices, please reach out to our legal department.

  • Email: admin@gapfreightdispatch.com
  • Location: Aurora, Illinois
  • Hours: 24/7 Dedicated Support Coverage
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